Privacy Policy

Introduction

Skyteam Travels LLC ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.

Information We Collect

We collect information you provide directly to us when you:

• Fill out a quote request or contact form
• Call or email us to book a flight
• Create an account or subscribe to our newsletter
• Communicate with our customer support team

This may include your name, email address, phone number, travel dates, passport details, and payment information. We also automatically collect certain technical data such as IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Process and confirm your flight bookings
• Provide customer support and respond to inquiries
• Send booking confirmations, itineraries, and travel updates
• Improve our website, services, and user experience
• Send promotional offers (only with your consent)
• Comply with legal obligations and prevent fraud

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With airlines and travel partners to complete your booking
• With payment processors to handle transactions securely
• With service providers who assist in operating our website
• When required by law or to protect our legal rights

All third parties we work with are required to handle your data securely and in accordance with applicable privacy laws.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.

Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, or disclosure.

While we take every precaution, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to opt out of marketing communications at any time
• The right to data portability

To exercise any of these rights, please contact us at the details below.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.